
Improvements to Hootsuite Insights powered by Brandwatch
Details
We’ve added a few new updates to our social listening solution:
Mention Tables: A new tile in Analytics reports shows a list of mentions compared by platform, reach, location, gender, sentiment, and emotion.
Report Templates: Get started quicker with two new analytics templates based on saved searches in Insights so you can dive deeper into what online conversations are saying.
Other changes:
Curly quotes now also work when a new search is being created
The Team selector is auto-populated with a default option when saving a quick search
“Clear filter” actions added next to each of the filters in the Filter Panel
Updated tooltips and other quick search features behavior
Mention drill-down added to sentiment pie chart
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Related updates
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Inbox Conversation routing
Inbox Conversation Routing keeps all customer messages in one place, so you always see the full conversation, no matter where it started.
New ‘Following and Joined date’ for X and ‘Subscribers’ for YouTube
You can now leverage new X and YouTube author metrics -including Joined Date, Following count, and Subscriber data- to gain deeper audience context and drive more granular sorting, scoring, and reporting across your listening workflows.
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