Skip to content
Hootsuite Product Updates
July 17, 2023

Zendesk integration now in Inbox

Good news! For Enterprise & Business Plan customers, you can now create tickets from Inbox’s conversation view directly in Zendesk. To set up your integration, visit your Inbox settings and turn on the Zendesk integration toggle (it's that easy!).

Details

Good news! For Enterprise & Business Plan customers, you can now create tickets from Inbox’s conversation view directly in Zendesk. To set up your integration, visit your Inbox settings and turn on the Zendesk integration toggle (it's that easy!).

Share this update
Step 1 of 2

Please complete the form to learn more

* indicates required fields

Related updates

Category:Hootsuite

Mobile-Per-Network Editing

Mobile Per-Network-Editing lets you tailor posts for each social network directly on your phone so you can publish confidently.

Category:Hootsuite

Customisable Resolve Reasons in Inbox

Greater flexibility to customize the Inbox and create numerous custom resolve reasons allows you to align the tool with your specific workflows and gain deeper insights into customer conversations.

Category:Hootsuite

More columns added to Posts Tables in Analytics Reports

You can now enjoy full alignment between metrics in Posts Table widgets, allowing you to compare identical data points across all social networks within your Reports for a more consistent performance overview.

Interested in learning more with Hootsuite?

Request a demo