Team Performance Dashboard in Hootsuite Analytics
Details
Set and track goals for how efficiently your team is responding to customers on social. Metrics include:
First response time
Overall response time
Handling time
Pickup time
Resolution time.
This dashboard is available for all enterprise customers in Team Performance under Quick Views. For more information, see our updated help article.
Please complete the form to learn more
* indicates required fields
Related updates
More signals, smarter workflows, and a platform built for impact
Solving you biggest challenges with a new listening channel, integrated AI and smarter automations
Edit Link Previews -aka Cards- for “X”
Edit Link Previews for X lets you customize the title and media for the links you share on X to ensure your posts look professional and drive higher engagement.
Do more with smarter Planner controls
Hootsuite Planner enhancements reduce calendar friction: quote and reshare X and Facebook posts without leaving your schedule, and manage posts faster with a new card menu for editing, duplicating, and brainstorming
Interested in learning more with Hootsuite?
Request a demo