Save time with suggested replies in Inbox
Details
We’ve made Inbox a little smarter with machine learning that analyzes your saved replies and adds a Suggested badge to replies that are frequently used for similar messages. Over time, this will make it easier for Inbox users to provide fast, relevant, on-brand, personalized responses to customers.
Please complete the form to learn more
* indicates required fields
Related updates
Mobile-Per-Network Editing
Mobile Per-Network-Editing lets you tailor posts for each social network directly on your phone so you can publish confidently.
Customisable Resolve Reasons in Inbox
Greater flexibility to customize the Inbox and create numerous custom resolve reasons allows you to align the tool with your specific workflows and gain deeper insights into customer conversations.
More columns added to Posts Tables in Analytics Reports
You can now enjoy full alignment between metrics in Posts Table widgets, allowing you to compare identical data points across all social networks within your Reports for a more consistent performance overview.
Interested in learning more with Hootsuite?
Request a demo