Skip to content
Hootsuite Product Updates
July 20, 2020

Save time with suggested replies in Inbox

We’ve made Inbox a little smarter with machine learning that analyzes your saved replies and adds a Suggested badge to replies that are frequently used for similar messages. Over time, this will make it easier for Inbox users to provide fast, relevant, ...

Details

We’ve made Inbox a little smarter with machine learning that analyzes your saved replies and adds a Suggested badge to replies that are frequently used for similar messages. Over time, this will make it easier for Inbox users to provide fast, relevant, on-brand, personalized responses to customers.

Share this update
Step 1 of 2

Please complete the form to learn more

* indicates required fields

Related updates

Category:Hootsuite

Zendesk authentication with OAuth 2.0

Zendesk Integration: OAuth 2.0 Migration lets you connect Nest to Zendesk with OAuth 2.0, so your agents keep creating Zendesk tickets from conversations after API tokens are removed.

Category:Hootsuite

Lumen Agent for Hootsuite

Lumen Agent for Hootsuite brings social listening into Wisdom with Quick Search over the last 7 days, so you get trend insights while you create, without a Lumen by Talkwalker account.

Category:Hootsuite

Wisdom Everywhere

Wisdom Everywhere puts Wisdom's AI assistant right on your page as a floating launcher, so you get help without leaving Perch, Nest, Lumen, Parliament, or Analytics.

Woman in orange blazer holding folders, surrounded by a growth chart showing 96% growth and a laptop screen displaying a website.

Unlock insights tailored to your business

Get your zero-risk trial to see how Hootsuite can power brand growth with the industry’s deepest insights.