Revamped automations in Inbox 2.0!
Details
With a refreshed UX/UI and new automation templates, users can now trigger automations for new conversations, specific channels, or message types. These updates streamline workflows — like automatically creating Salesforce tickets or applying topics to conversations on specific channels — making your automation process even easier!
Please complete the form to learn more
* indicates required fields
Related updates
Owly GPT, your central hub for strategy
OwlyGPT acts as your central social strategy hub by accelerating content production and performance analysis to help you scale your brand presence.
Partial Keyword Matching for Inbox automations
Previously, keyword automations only supported exact matching. With this update, partial matching allows automations to detect broader keyword variations. For example, the keyword “snow” can also match words like “snowflake.”
LLM Insights in Hootsuite
Now available in Hootsuite as an add-on, LLM Insights give you visibility into how your brand and your competitor’s brands appear across AI assistants like ChatGPT, Gemini, Claude, and Perplexity.
Interested in learning more with Hootsuite?
Request a demo