Skip to content
Hootsuite Product Updates
December 12, 2024

Resolved queue enhancements in Inbox

You can now view all resolved conversations in the Resolved section of Inbox 2.0. In the Resolved section, conversations can be sorted by Oldest or Newest and filtered by “Resolved by.”

Details

You can now view all resolved conversations in the Resolved section of Inbox 2.0. In the Resolved section, conversations can be sorted by Oldest or Newest and filtered by “Resolved by.”

Share this update
Step 1 of 2

Please complete the form to learn more

* indicates required fields

Related updates

Category:Hootsuite

Owly GPT, your central hub for strategy

OwlyGPT acts as your central social strategy hub by accelerating content production and performance analysis to help you scale your brand presence.

Category:Hootsuite

Partial Keyword Matching for Inbox automations

Previously, keyword automations only supported exact matching. With this update, partial matching allows automations to detect broader keyword variations. For example, the keyword “snow” can also match words like “snowflake.”

Category:Hootsuite

LLM Insights in Hootsuite

Now available in Hootsuite as an add-on, LLM Insights give you visibility into how your brand and your competitor’s brands appear across AI assistants like ChatGPT, Gemini, Claude, and Perplexity.

Interested in learning more with Hootsuite?

Request a demo