August 26, 2025
New sentiment widgets available
Quickly gauge audience mood with a new Net Sentiment KPI widget, and track how it shifts over time with a Net Sentiment Overtime widget.
Details
Quickly gauge audience mood with a new Net Sentiment KPI widget, and track how it shifts over time with a Net Sentiment Overtime widget.
Share this update
Step 1 of 2
Please complete the form to learn more
* indicates required fields
Related updates
Category:Hootsuite
AI Classifiers in Inbox
AI Classifiers in Inbox automatically categorize and route messages, allowing teams to prioritize high-impact conversations and accelerate response workflows.
Category:Hootsuite
Inbox Conversation routing
Inbox Conversation Routing keeps all customer messages in one place, so you always see the full conversation, no matter where it started.
Category:Hootsuite
New ‘Following and Joined date’ for X and ‘Subscribers’ for YouTube
You can now leverage new X and YouTube author metrics -including Joined Date, Following count, and Subscriber data- to gain deeper audience context and drive more granular sorting, scoring, and reporting across your listening workflows.
Interested in learning more with Hootsuite?
Request a demo