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Hootsuite Product Updates
July 10, 2023

New Inbox 2.0 features for Business and Enterprise plans

Now Business and Enterprise customers can manage Instagram dark posts in Inbox. Plus, view messages on organic and dark posts in one place or apply a new filter to view organic and dark posts separately.

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Now Business and Enterprise customers can manage Instagram dark posts in Inbox. Plus, view messages on organic and dark posts in one place or apply a new filter to view organic and dark posts separately.

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