Skip to content
Hootsuite Product Updates
February 27, 2019

Measure support team performance on social

Enterprise users can now receive analytics on all assignments generated in Inbox, including resolution time-based metrics. To learn more about measuring support team performance, see this help article.

Details

Enterprise users can now receive analytics on all assignments generated in Inbox, including resolution time-based metrics. To learn more about measuring support team performance, see this help article.

Share this update
Step 1 of 2

Please complete the form to learn more

* indicates required fields

Related updates

Category:Hootsuite

More signals, smarter workflows, and a platform built for impact

Solving you biggest challenges with a new listening channel, integrated AI and smarter automations

Category:Hootsuite

Edit Link Previews -aka Cards- for “X”

Edit Link Previews for X lets you customize the title and media for the links you share on X to ensure your posts look professional and drive higher engagement.

Category:Hootsuite

Do more with smarter Planner controls

Hootsuite Planner enhancements reduce calendar friction: quote and reshare X and Facebook posts without leaving your schedule, and manage posts faster with a new card menu for editing, duplicating, and brainstorming

Interested in learning more with Hootsuite?

Request a demo