August 29, 2024
Individual routing enhancements in Inbox 2.0
We’ve made it easier for agents to manage conversations with the addition of a pause button, independent checkbox settings in Teams, and a limit-setting feature for conversation routing. Boost efficiency and streamline your workflow.
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We’ve made it easier for agents to manage conversations with the addition of a pause button, independent checkbox settings in Teams, and a limit-setting feature for conversation routing. Boost efficiency and streamline your workflow.
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