September 12, 2024
Improvements for Individual Routing in Inbox 2.0
We've simplified team settings with clearer checkboxes, improved logic to include user-assigned conversations, and added the ability to pause new assignments to focus on current tasks.
Details
We've simplified team settings with clearer checkboxes, improved logic to include user-assigned conversations, and added the ability to pause new assignments to focus on current tasks.
Share this update
Step 1 of 2
Please complete the form to learn more
* indicates required fields
Related updates
Category:Hootsuite
Google Drive Integration in Create
You can now browse, search, and attach multiple assets from Google Drive directly within Hootsuite.
Category:Hootsuite
Unlocking Insights across Mastodon + Fishbowl + Truth Social
Accessing data from these new networks is simple through your standard Talkwalker Listening setup, without requiring you to log in or connect individual tokens for each new source.
Category:Hootsuite
Google Business Profile Reviews in Inbox
Manage local brand reputation by responding to reviews directly within your social care workflow to ensure faster response times and a unified view of customer sentiment.