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Hootsuite Product Updates
August 16, 2021

Hootsuite Inbox now supports Instagram DMs and Stories

Manage and respond to your Instagram business account messages and Stories right from your Hootsuite Inbox. (To start seeing Instagram messages, reconnect your Instagram profiles and make sure message access is turned on in Instagram. For more informati...

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Manage and respond to your Instagram business account messages and Stories right from your Hootsuite Inbox. (To start seeing Instagram messages, reconnect your Instagram profiles and make sure message access is turned on in Instagram. For more information, see this help article.)

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