Filter ‘X’ comments by post type

Details

Thanks to API improvements, ‘X’ comments are correctly associated with the post type they originated from, so your filters behave consistently across networks and give you a clearer view of engagement.

Filtering conversations by post type helps you understand how organic and paid content perform and where engagement is coming from. With this update, ‘X’ comments now align with the same filtering behavior already supported for other social networks in Hootsuite.

What’s new

• ‘X’ comments now include post type information, indicating whether they originated from an organic or paid post. When you apply a post type filter, X comments are displayed accordingly.

• This brings ‘X’ into alignment with how post type filtering already works for other networks in Hootsuite.

What changed

Previously, ‘X’ comments did not include an organic or paid post label. When you filtered by post type, no ‘X’ comments appeared because they could not be categorized.

From January 28 onward, ‘X’ comments are associated with the correct post type, so filtering by organic or paid posts now includes relevant X comments as expected.

Key benefits

• You get a more accurate view of engagement by seeing X comments aligned with the correct post type.

• You analyze organic and paid performance more confidently across networks.

• You avoid missing conversations when applying post type filters in streams and workflows.
  

Consistent filtering is essential for understanding performance and managing engagement at scale, and by correctly labeling X comments by post type, Hootsuite ensures your workflows work as expected while keeping all relevant conversations visible when you filter by organic or paid content.