Skip to content
Hootsuite Product Updates
July 30, 2020

Facebook response window returns to 7 days

In April 2020, Facebook extended their response window to 21 days to help businesses manage larger messaging volumes due to COVID-19. As of July 30, the response window has been restored to the original 7 days. We’ve updated product alerts to let users ...

Details

In April 2020, Facebook extended their response window to 21 days to help businesses manage larger messaging volumes due to COVID-19. As of July 30, the response window has been restored to the original 7 days. We’ve updated product alerts to let users know if they try to respond to a message older than 7 days.

Share this update
Step 1 of 2

Please complete the form to learn more

* indicates required fields

Related updates

Category:Hootsuite

Lumen Agent for Hootsuite

Lumen Agent for Hootsuite brings social listening into Wisdom with Quick Search over the last 7 days, so you get trend insights while you create, without a Lumen by Talkwalker account.

Category:Hootsuite

Wisdom Everywhere

Wisdom Everywhere puts Wisdom's AI assistant right on your page as a floating launcher, so you get help without leaving Perch, Nest, Lumen, Parliament, or Analytics.

Category:Parliament (Amplify)

Parliament MCP for Content Admins

Parliament MCP for Content Admins lets you create, schedule, publish, and manage advocacy content conversationally from the AI tools you already use.

Woman in orange blazer holding folders, surrounded by a growth chart showing 96% growth and a laptop screen displaying a website.

Unlock insights tailored to your business

Get your zero-risk trial to see how Hootsuite can power brand growth with the industry’s deepest insights.