Facebook Messenger Handover Protocol for Inbox
Details
This new addition to Inbox within the Hootsuite dashboard enables two or more Facebook apps to collaborate within a single conversation in Messenger by passing control of the conversation between them. With the protocol, Hootsuite customers can use a chatbot for handling automated responses and Inbox for customer support with live agents.
Please complete the form to learn more
* indicates required fields
Related updates
Enhanced Advocacy Program metrics in Parliament
Enhanced Advocacy Program metrics in Parliament let you segment and filter advocate activity by team, geography, and sharing behavior, giving you deeper visibility into engagement across your organization.
@Mentions dropdown: Find and select X accounts as you type
@Mentions dropdown lets you search and select the right X account directly in Composer, so you can tag accurately without leaving Hootsuite.
LinkedIn First Comment
LinkedIn First Comment lets you draft, preview, and publish your first comment alongside your LinkedIn post, so you never have to leave Hootsuite to finish the job.
Unlock insights tailored to your business
Get your zero-risk trial to see how Hootsuite can power brand growth with the industry’s deepest insights.