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Hootsuite Product Updates
June 30, 2025

Express sentiment with expanded reactions in Inbox 2.0

You can now react to messages in Inbox 2.0 with a wider range of icons. This update allows you to express sentiment and engage with content more effectively than before.

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You can now react to messages in Inbox 2.0 with a wider range of icons. This update allows you to express sentiment and engage with content more effectively than before.

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