December 20, 2018
Automatically assign messages so your teams can respond faster
Enterprise customers can now set up keyword-based rules to automatically assign Inbox messages to the best team to address the customer’s query. To learn more about automated assignments, see this help article.
Details
Enterprise customers can now set up keyword-based rules to automatically assign Inbox messages to the best team to address the customer’s query. To learn more about automated assignments, see this help article.
Share this update
Step 1 of 2
Please complete the form to learn more
* indicates required fields
Related updates
Category:Hootsuite
More signals, smarter workflows, and a platform built for impact
Solving you biggest challenges with a new listening channel, integrated AI and smarter automations
Category:Hootsuite
Edit Link Previews -aka Cards- for “X”
Edit Link Previews for X lets you customize the title and media for the links you share on X to ensure your posts look professional and drive higher engagement.
Category:Hootsuite
Do more with smarter Planner controls
Hootsuite Planner enhancements reduce calendar friction: quote and reshare X and Facebook posts without leaving your schedule, and manage posts faster with a new card menu for editing, duplicating, and brainstorming
Interested in learning more with Hootsuite?
Request a demo