Additional Social Listening Sources – Applicable Terms of Use
Last modified: July 29, 2025
If you purchase any listening services or products, you are expressly agreeing to the terms and conditions applicable to the applicable additional listening sources below. We may update the Additional Social Listening Sources - Applicable Terms of Use from time to time. You are responsible for regularly reviewing the most current version of these Applicable Terms of Use. When we change these Applicable Terms of Use, we will update the “Last Modified” date above.
Reddit User Agreement published at https://www.redditinc.com/policies/user-agreement
You shall not use Reddit data or any data derived therefrom for any of the following: (i) associating any portion of the Reddit data, including a username or user ID, with a person, household, device, browser, or other off-Reddit identifier; (ii) to use such data in any manner that competes with Reddit’s business as an operator of consumer-facing web and mobile applications; (iii) to create a historical database; (v) Incorporating Reddit Data into any product, service, or application; (vi) to make available, share with, sell to, or syndicate with any third parties, including for use in any litigation, arbitration mediation, or other legal, regulatory, administrative, or similar proceeding; (vii) to create, compile, or use for any purpose any data sets derived from or similar to the Reddit data; (viii) for ad targeting or building customer data sets; (ix) to perform background checks or any form of extreme vetting; to perform credit or risk insurance analyses, individual profiling, or psychographic segmentation; or to perform facial recognition; (xii) to obtain non-public information of individual Reddit users, including without limitation, a Reddit user’s location (other than country or region), household, device, browser, individual, or other off-Reddit identifier; (xiv) to spam, incentivize, or harass Reddit users; (xv) for the monitoring or measurement of aggregate availability, performance, functionality, usage statistics or results for any comparison benchmarking, site to site competitive purposes or any form of public announcement; (xvi) for any illegal, unauthorized, or otherwise deceptive, unethical, false, misleading, or improper purpose, or to encourage or promote illegal activity or infringement or violation of third-party rights;
In addition, you may not use the Services to access or use Content from Reddit if you are, or act on behalf of, any government-related entity whose primary function or purpose includes conducting surveillance, gathering intelligence or law enforcement, including but not limited to, police departments, interior ministries, immigration enforcement authorities, justice ministries, state security, intelligence agencies, or defense ministries.
Google Business
When using the Services to access Google Business content, you shall comply with the following:
Unless expressly permitted by the content owner or by applicable law, you will not, and will not permit your end users or others acting on your behalf to, do the following with content returned from the APIs: (i) Scrape, build databases, or otherwise create permanent copies of such content, or keep cached copies longer than permitted by the cache header; (ii) Copy, translate, modify, create a derivative work of, sell, lease, lend, convey, distribute, publicly display, or sublicense to any third party; (iii) Misrepresent the source or ownership; or (iv) Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices; or falsify or delete any author attributions, legal notices, or other labels of the origin or source of material.
OPTIONAL ADD-ON SOURCES
The following non-exhaustive list of listening sources are available as optional add-ons through the Talkwalker Services. These sources are delivered by Third-Party Services and may require additional steps to activate, including a separate Authorization Form, a specific line item in your Authorization Form, and/or a direct subscription or agreement with the third-party provider (e.g., LexisNexis, TVEyes). Access to these sources may also be subject to additional Fees and usage terms.
LexisNexis®.
You are required to enter into a Subscription Agreement that we will provide to you. You shall abide by the terms and conditions defined therein throughout your use of LexisNexis services. You understand and agree that LexisNexis services are not sub-licensable. A Subscription Agreement will be required for each access and use by any other corporate entity other than you.
Certain LexisNexis data may be subject to additional restrictions, such as limitations on use by industry, geography, or market (e.g., academic), or prohibitions on specific applications (e.g., generative AI, private model training). Some content, particularly from European sources, may require parallel licensing from third-party rights organizations (such as the NLA, CFC, or similar agencies). LexisNexis will identify such data, and you agree to comply with all applicable restrictions and licensing requirements. You may not store LexisNexis data for longer than ninety (90) days. Upon termination or expiry of your Subscription Agreement, you must immediately cease all use of LexisNexis data and its derivatives (except as expressly permitted in the Subscription Agreement) and, within thirty (30) days, purge all such data and derivatives within your control. You may retain data only to the extent required by legal or regulatory obligations or as otherwise expressly permitted under the Subscription Agreement. Upon request, you will certify in writing that you have complied with this requirement.
TVEyes
The TVEyes User Rules are as follows:
To use the TVEyes service only for internal business purposes and only for lawful purposes in compliance with all applicable laws and regulations and, further, not to use or knowingly to permit use of the mode TVEyes service for:
the collection/distribution of any material which infringes on the Intellectual Property Rights of any third party; and
the mass distribution of unsolicited email or the solicitation of mail for any addresses other than your own (without the prior consent of the intended recipient); and
any activity contrary to any applicable laws and regulations (including without limitation the Computer Misuse Act 1990).
That you shall be wholly responsible for notifying all of your agents, contractors, employees, and other approved third parties who use and/or have access to the Talkwalker branded TVEyes service of the User Rules and shall ensure that no unauthorized third parties have any access to passwords;
That TVEyes reserves the right at any time to amend the User Rules;
That Customer may include TVEyes data in coverage reports, etc., including URL instalinks, for non-commercial use purposes;
That any breach to any of the foregoing rules may cause Talkwalker and/or any of its affiliates to terminate the relevant Order Form for breach and ask for potential damages, if any;
That TVEyes content is restricted in certain geographies.
CEDRO
Articles provided in the CEDRO database are for internal business use only. You shall not commercially exploit the articles contained in the CEDRO database, independently or as a newspaper library e.g. through renting, reselling etc. The use of articles (reproduction, distribution and public communication, including making them available) of which the editor has made an express reservation of rights or has decided to remove them from his publications is prohibited. The following actions in the CEDRO repository are prohibited: use of the articles without maintaining the typographical and presentation characteristics, page by page; total or partial elimination or modification of the content or form of the articles or of the reservations of rights, if applicable; use of the articles with uses or destinations other than the preparation, distribution or public communication, including the making available of press reviews; use of articles or press summary without showing respect of the author’s moral rights; reproduction of articles from illegitimate or unauthorised sources.
NLA
The Company understands and agrees that access to NLA licensed content is made (i) subject to NLA's approval and the payment of license fees to the NLA; (ii) under the rules of the NLA as they can be found at www.nla.co.uk; and (iii) that Talkwalker may disclose its name, contact details and usage information to the NLA without any breach of its confidentiality obligations.
CFC
Company understands and agrees that access to Third-Party Content belonging to the “Répertoire Centre Français du droit de Copies (“CFC”)” (hereinafter “CFC Content”) is made subject to Talkwalker’s (i) payment of license fees to the CFC and (ii) disclosure of Company’s name, the start date of Company’s subscription, and list of CFC Content visited by Company, without any breach of its confidentiality obligations. Company may directly contact the Data Protection Officer of the CFC at the following address in order to exercise its right of access, modification, or deletion of their personal data: dpo@cfcopies.com.
Moody’s
The Moody’s Terms of Agreement: https://www.moodys.com/web/en/us/site-assets/online-terms-of-agreement.pdf
Trustpilot
The Trustpilot Terms of Use published at: https://legal.trustpilot.com/for-businesses/terms-of-use-and-sale-for-businesses.
Quora
The following terms governing your use of Content obtained from Quora:
Your use of Quora Materials shall be strictly limited to internal use without any rights to sublicense further. In addition, the use of “Quora Materials” and Derived Works from “Quora Materials” is restricted to (i) non-public display (except for Talkwalker Command Center), (ii) internal purposes for the generation of data analytics for business intelligence, media monitoring, and other analytics-based value-added services related to social media data for Company’s authorized customers, and (iii) enterprise API. You shall not make Quora Materials programmatically available to any third party via APIs or other means.
You shall not use the Quora Materials for any of the following: (i) to investigate, track, or surveil Quora’s users or and of such user’s content, or obtain any information regarding Quora’s users or such user’s content in any manner that would require a court order, subpoena, or other judicial or governmental directive; (ii) to use for any unlawful, illegal, discriminatory, or unauthorized improper purpose, which is any purpose not explicitly authorized herein; (iii) to derive or obtain non-public information of individual Quora users, including without limitation, a user’s location; (iv) to display, distribute, or otherwise make available any information or data which would be inconsistent with Quora user’s reasonable expectation of privacy; (v) to segment, target, or profile any individual user based on health, negative financial status or condition, political affiliation or beliefs, sex life or sexual orientation, racial or ethnic origin, religious or philosophical affiliation or beliefs, trade union membership, data relating to any alleged or actual commission of a crime, or any sensitive categories of personal information prohibited by law; and (vi) to extract Quora users’ details from the Quora Materials and intentionally target Quora users with advertising outside of Quora’s platform, including without limitation on other advertising networks, via data brokers, or through any other advertising or monetization services; (vii) any publication and/or any analysis thereof without prior written consent; (viii) to access or analyze Quora data for the monitoring or measurement of aggregate availability, performance, functionality, usage statistics or results for any comparison benchmarking, site to site competitive purposes or any form of public announcement which includes, without limitation, the monitoring or measuring of Quora responsiveness or user metrics such as total number of active users, accounts, views, user engagements or account engagements.
Review Trackers
When you access and use Review Trackers’s content, you must comply with Review Trackers’s policies and procedures applicable to the Services, including the Terms and Conditions located at https://www.reviewtrackers.com/terms-service